Q1: How long does delivery take?
A: Delivery usually takes 2–4 business days in major cities and up to 7 days in other areas.
Q2: What are the shipping charges?
A: We charge a flat fee of PKR 300, with free shipping on orders above PKR 7000.
Q3: Can I return or exchange a product?
A: Yes, unused and sealed products can be returned or exchanged within 7 days of delivery. Please check our Return & Exchange Policy.
Q4: Do you ship internationally?
A: Currently, Zephyrs.pk ships only within Pakistan.
Q5: What payment methods are accepted?
A: We accept Cash on Delivery and Bank Transfer/Online Payment.
Q6: What if I receive a damaged or wrong item?
A: Contact our support team immediately, and we will arrange a replacement or refund.
Q7: Are your perfumes original?
A: Yes! Zephyrs.pk perfumes are 100% authentic, high-quality, and carefully curated for our customers.